Datenschutz

The protection of your personal data is part of our service promise.
Below we inform you about the collection and handling of personal data on our website. First and foremost: Personal data is treated confidentially. We apply the utmost care and high security standards to protect your personal data.

Responsible entity according to the data protection laws:

Emigholz GmbH
Norderneystraße 1 (Headquarters)
28217 Bremen
Germany

1. What personal data do we collect?

You can visit our website and obtain information without providing personal details. During your visit to our website, you remain anonymous. When you access our website, general information such as the type and version of the web browser and operating system, the date and time of the server request, the time spent, the selected subpages, or the name of your internet service provider is automatically collected. This information is technically necessary to correctly deliver the content requested by you and is unavoidable when using the internet. Anonymous information of this kind is statistically evaluated by us to optimize our website and the underlying technology.

When you contact us online, the information you provide will be stored for the purpose of processing the request and for potential follow-up questions. We only collect personal data to the extent necessary for the purposes of processing.

This personal data may include:

• Title, first name, and last name
• Address
• Email address
• Phone number
• Date of birth
• Name of employer
• Data related to your vehicle (license plate, key numbers, first registration, etc.)

In connection with our fleet management services, your employer may provide us with your business email address for our reminder functions. We assume this data is shared in accordance with employment contracts or company agreements and point out that the responsibility lies with the providing (legal) entity.

2. How is your personal data used?

We store, process, and use your personal data only if you have given your consent: By submitting reservations, inquiries, or registrations via the respective forms, you agree to the following use of your personal data:

According to GDPR Art. 6, Sec. 1b, your data is used to remind, fulfill, and process your registration, appointment, and/or tire reservation, and to respond to your inquiries. Without this data, we cannot process your inquiries, registration, or reservations.

In the case of a contract, your data is also required for proper processing (e.g., for the transmission to manufacturers/importers for warranty claims and recalls, to other guarantors, leasing companies, financial institutions, or car rental companies), and as legally required (GDPR Art. 6, Sec. 1b).

• We also use your data to handle complaints and to provide customer service, such as answering your questions (GDPR Art. 6, Sec. 1b).
• We use your information to improve our platform, prevent misuse of our website, or identify errors.
• We may use your postal address or email address to send occasion-based reminders and offers by mail or email. You may unsubscribe from these marketing actions at any time.
• Your data may also be used for market and opinion research purposes and to ensure and continually improve our quality.
• To enable third parties to perform technical, logistical, or other services on our behalf.

Disclosure to third parties

The personal information required for business processing is treated confidentially. Your data may be shared with third parties involved in the inquiry, registration, reservation, order, or delivery process. If data is shared with service providers in the context of order data processing, they are bound by current data protection laws:

• For online appointment scheduling and processing:
  blackpoint GmbH (Friedberger Straße 106b, 61118 Bad Vilbel)
• For credit checks and credit monitoring:
  SCHUFA Holding AG (Kormoranweg 5, 65201 Wiesbaden),
  Creditreform Bremen Dahlke KG (Contrescarpe 17, 28203 Bremen),
  Bisnode Deutschland GmbH (Robert-Bosch-Str. 11, 64293 Darmstadt),
  Euler-Hermes Deutschland (Friedensallee 254, 22763 Hamburg)
• For processing fast offers and reservation requests:
  C3 marketing agentur Gmbh (Bahnhofstraße 3, 95643 Tirschenreuth)
• For processing inquiries via the wheel configurator:
  jfnetwork Gmbh (Steigweg 24 /Geb 61, 97318 Kitzingen)
• For sending postal offers:
  Mail Team (Worphauser Landstr.16, 28865 Lilienthal)
• For sending newsletters:
  CleverReach GmbH & Co. KG (Schafjückenweg 2, 26180 Rastede)
• For prize fulfillment in case of sweepstakes: the respective providers/manufacturers of a prize requiring personal information (e.g., for won tickets)
• For market and opinion research: selected service providers for EMIGHOLZ
• For card payments at POS: PAYONE GmbH (Lyoner Straße 9, 60528 Frankfurt)
• For sending short messages/SMS: Commify Germany GmbH (Nieritzstr. 14, 01097 Dresden)

For any other purposes, Emigholz GmbH will not share your data with third parties without your explicit consent. Your data will never be passed on to other companies for their independent use.

Information, correction, blocking, and deletion of data

Your personal data will be used in compliance with applicable data protection laws. This includes its use for up to 3 years and its retention under GDPR Art. 6, Sec. 1c for up to 10 years after the last business transaction.

You have the right to request, free of charge, information about the personal data stored about you. You also have the right to correct inaccurate data, block, or—aside from mandatory data retention for business processing—delete your data with us. You also have the right to revoke your consent to data storage at any time and without providing reasons. You may make changes or revoke your consent by notifying us for future effect.

Please direct all these concerns to the address below of our data protection officer.

Note: To ensure data blocking can always be considered, this data must be kept in a block file for control purposes. You may also request the deletion of the data, provided no legal obligation to archive exists. If such an obligation exists, we will block your data upon request.

At any time, you have the right to lodge a complaint with a supervisory authority.

3. Use of Cookies: Google Analytics, Google Remarketing, and Google AdWords

A cookie refers to information that a web server sends to a browser, which the browser then sends back to the web server during subsequent visits.
Cookies allow information to be stored between delayed accesses to a website or stored centrally.

Most browsers are set to automatically accept cookies. You can generally prevent the storage of cookies on your hard drive by selecting "Do not accept cookies" in your browser settings. You can also configure your browser to ask for permission before storing cookies. Finally, you can delete cookies that have already been set at any time. Please refer to your browser's instructions to learn how to implement these measures.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies," text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by adjusting your browser settings; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. You can also prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link:

Link: Browser Add-On to disable Google Analytics

Additionally, or as an alternative to the browser add-on, you can prevent Google Analytics tracking on our website by clicking this link. An opt-out cookie will be set on your device, preventing Google Analytics from collecting data on this website and in this browser in the future, as long as the cookie remains installed in your browser.

Google Remarketing

This website uses the remarketing function of Google Inc. The function is designed to present interest-based advertisements to visitors to websites within the Google advertising network. A "cookie" is stored in the browser of the website visitor, which allows the visitor to be recognized when they access websites that are part of Google's advertising network. On these pages, the visitor may be presented with advertisements related to content they previously viewed on websites that use Google's remarketing function. According to Google, no personal data is collected in this process. If you do not wish to use Google's remarketing function, you can generally disable it by adjusting the appropriate settings at Google Ads Settings. Alternatively, you can disable the use of cookies for interest-based advertising through the network advertising initiative by following the instructions at Network Advertising Initiative.

Google AdWords

Our website uses Google conversion tracking. If you arrived at our website via a Google advertisement, Google AdWords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an advertisement placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted into conversion tracking. Customers are informed of the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users.

If you do not wish to participate in tracking, you can refuse the necessary cookie—by adjusting your browser settings, for example, to block automatic cookie storage or to block cookies from the domain "googleleadservices.com."

Please note that you must not delete the opt-out cookies if you do not want measurement data to be recorded. If you delete all your cookies in the browser, you must reset the respective opt-out cookie. You can also disable cookie storage or configure your browser to notify you when cookies are sent.

We use cookies to analyze the success of our advertising in search engines and for web analysis.

4. Use of cookies: Instagram

Functions of the Instagram service are integrated into our online offering. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or how Instagram uses it.
Privacy policy: Instagram Privacy Policy

5. Transmission & storage of personal data

To protect the security of your data during transmission, we use appropriate encryption procedures (e.g., SSL) over HTTPS in line with the current state of technology. Despite high-security standards and modern technology, we would like to point out that data transmission over the internet (e.g., during communication via email or form submission) may have security gaps.

Emigholz GmbH stores your data on specially protected servers in Germany. Access is only possible for a few authorized persons employed by Emigholz GmbH, who are responsible for the technical, commercial, or editorial maintenance of these servers.

6. Changes to our data protection policy

We reserve the right to occasionally adapt this privacy policy to ensure that it complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will apply for your next visit.

7. Questions for the data protection officer

Your trust is important to us. Therefore, we would like to be available at any time to answer your questions regarding the processing of your personal data. If you have any questions that this privacy policy could not answer, or if you would like more detailed information on any point, please send an email to datenschutz@emigholz.de

The photos of our employees are protected under § 22 KUG ("Right to one’s own image"). Downloading, manipulation, publication, or reproduction of the images is not permitted. Any violation of the right to one’s own image may result in claims for injunction or damages.

Further information on data protection in the Federal Republic of Germany can be found here: www.bfd.bund.de

(Bremen, June 21, 2024)